Legal notice

Last updated: September 2026

At Srsly Pty Ltd ("Srsly", "we", "us" or "our"), your privacy matters to us.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, purchase our products, contact us or interact with Srsly online.

Srsly intends to process personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).

WHO WE ARE

Srsly Pty Ltd
Registration Number: 2026 / 299832 / 07
Northriding, Johannesburg, South Africa
Email: heysrsly@gmail.com

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Order details
  • Purchase history
  • Payment-related information
  • Customer service correspondence
  • Marketing preferences
  • Information you voluntarily provide to us

We may also collect certain technical information when you use our website, such as device, browser and website usage information.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process and fulfil your orders.
  • Arrange delivery.
  • Process payments.
  • Communicate with you about your order.
  • Respond to customer enquiries.
  • Process returns and refunds.
  • Improve our website and customer experience.
  • Develop and improve our products.
  • Prevent fraud and protect our business.
  • Send marketing communications where permitted.
  • Comply with legal and regulatory requirements.

PAYMENT INFORMATION

Online payments may be processed by third-party payment service providers.

The payment provider you use may collect and process your payment information in accordance with its own privacy policy and security practices.

Srsly will only collect and retain payment information to the extent reasonably necessary for processing your transaction, managing your order and complying with applicable legal requirements.

COURIER & SERVICE PROVIDERS

In order to deliver your order, we may need to provide relevant information such as your name, telephone number and delivery address to our courier partner, The Courier Guy, and other service providers assisting us in fulfilling your order.

We only intend to share information reasonably necessary for the relevant service.

MARKETING

If you choose to receive communications from Srsly, we may contact you about:

  • New collections
  • Product launches
  • Promotions
  • Special offers
  • Competitions
  • Srsly news and content

You can unsubscribe from marketing communications at any time.

YOUR INFORMATION

We do not sell your personal information.

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.

YOUR RIGHTS

Subject to applicable law, you may have rights to request access to, correction of or updates to your personal information and may have other rights regarding how your information is processed.

For privacy-related enquiries, please contact:

Srsly Jewellery
heysrsly@gmail.com